Last Updated: 22 June 2026

At Smile Care Dental Hospital ("we," "our," or "us"), we are committed to protecting the privacy and confidentiality of our patients, website visitors, and individuals who interact with us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, submit an enquiry, book an appointment, or communicate with us.

We may collect the following information:

• Name
• Mobile Number
• Email Address
• Appointment Requests
• WhatsApp Enquiries
• Dental and Oral Health Related Enquiries
• Location Information
• Website Usage Information (including IP address, browser type, device information, pages visited, and referral sources)

We may use your information to:

• Schedule consultations and dental appointments
• Provide information regarding dental treatments and services
• Communicate through phone calls, SMS, email, or WhatsApp regarding appointments and enquiries
• Improve our website, services, and patient experience
• Monitor and improve marketing campaign performance
• Comply with legal and regulatory requirements

By submitting a form, requesting a callback, booking an appointment, contacting us through WhatsApp, or otherwise providing your information, you consent to being contacted by Smile Care Dental Hospital via phone calls, SMS, email, or WhatsApp regarding your enquiry, appointments, treatment-related communication, and customer support.

Our website may use technologies including:

• Google Analytics
• Google Ads Conversion Tracking
• Google Tag Manager
• Meta Pixel
• Google Search Console
• Other website analytics and advertising platforms

These tools help us understand website performance, improve user experience, and measure the effectiveness of our marketing campaigns.

Our website may use cookies and similar technologies to:

• Enhance website functionality
• Analyze website traffic
• Improve user experience
• Measure advertising performance

You may choose to disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

Information submitted through our website regarding dental consultations, treatment enquiries, appointment requests, or oral health concerns is treated with appropriate confidentiality and used solely for patient communication, appointment management, treatment coordination, and related administrative purposes.

We retain personal information only for as long as necessary to provide services, comply with legal obligations, maintain healthcare records where applicable, resolve disputes, and enforce our policies. Information that is no longer required may be securely deleted or anonymized.

We implement reasonable administrative, technical, and organizational safeguards to protect your personal information from unauthorized access, misuse, disclosure, alteration, or loss. While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

We do not sell, rent, or trade personal information.
Your information may be shared only:

• With authorized service providers supporting our operations
• With technology and communication partners assisting in appointment scheduling, website hosting, analytics, or customer communication
• When required by law, regulation, court order, or governmental authority
• To protect patient safety, legal rights, or business interests

Our website may contain links to third-party websites. We are not responsible for the privacy practices, security, or content of external websites. Users are encouraged to review the privacy policies of any third-party websites they visit.

Our services may be provided to children under the supervision of parents or legal guardians. We do not knowingly collect personal information from minors without appropriate parental or guardian involvement where required.

Subject to applicable laws, you may request:

• Access to your personal information
• Correction of inaccurate information
• Deletion of personal information where legally permissible
• Withdrawal of consent for marketing communications

To exercise these rights, please contact us using the details below.

You may opt out of promotional communications at any time by contacting us directly or following the unsubscribe instructions included in applicable communications.

11-9-7, No 1, SBI Colony, Nagole Road
Kothapet, Hyderabad – 500035.
Phone: +91 8500003922
Email: smilehospitals@gmail.com
Website: www.smilehospitals.com

If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us.

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or operational practices. Any updates will be posted on this page with a revised effective date.

The information provided on this website is intended solely for general informational and educational purposes and should not be considered professional dental, medical, or healthcare advice. Dental treatment outcomes may vary from patient to patient depending on oral health conditions, medical history, treatment compliance, and individual factors. Smile Care Dental Hospital does not guarantee specific treatment outcomes, cosmetic results, or treatment success. Any treatment decision should be made in consultation with a qualified dentist or dental specialist after a comprehensive clinical evaluation. If you are experiencing a dental emergency or require immediate treatment, please contact a qualified dental professional promptly. By submitting your information through this website, you consent to being contacted by Smile Care Dental Hospital regarding your enquiry, appointment request, treatment-related communication, or related dental services.